Betting Rules

1. General betting conditions

By opening or using an account with Allstars Casino, you agree to follow these betting rules and any other terms displayed on the website. You are responsible for reading the information that applies to your chosen game, wager, promotion or payment method before taking part. If you do not understand a rule, you should not place a wager until you have obtained clarification through the available support channels.

You must use the website lawfully and only where online gambling is permitted for you. You are responsible for checking the laws that apply to your location, age and circumstances. You must not use the service if you are under the applicable legal gambling age, if you are prohibited from gambling, or if doing so would breach a legal or regulatory requirement.

Only one personal account should be used by each player unless the applicable account terms expressly allow otherwise. Your account must be registered in your own name and the information supplied must be accurate, current and complete. You must keep your login details private and must not allow another person to access or use your account. Wagers placed through your account may be treated as having been placed by you.

• Do not create an account using another person's identity or payment details.
• Do not transfer, sell, lend or share your account with another person.
• Tell the operator promptly if you believe your account or login details have been compromised.
• Follow any identity, age, location or payment verification request that applies to your account.
• Do not use the website for unlawful activity, fraud, money laundering or any other improper purpose.

2. Placing and accepting wagers

A wager is not final until it has been accepted and a confirmation or equivalent record has been generated by the website. A selection shown on screen, added to a bet slip or entered into a game does not necessarily mean that the wager has been accepted. You should check your account history or other available confirmation before assuming that a wager has been recorded.

Before confirming a wager, check the game, selection, stake, odds or other displayed terms. You are responsible for ensuring that the information is correct. Once a wager has been accepted, it may not be changed, cancelled or withdrawn unless the applicable game rules, website feature or operator decision allows this.

The operator may refuse, restrict, cancel or limit a wager where permitted by the applicable terms or law. This may include circumstances involving technical errors, an apparent pricing or display error, suspected fraud, duplicate transactions, account restrictions, payment issues or a breach of the rules. If a wager is cancelled or declared void, the relevant stake will generally be handled in accordance with the applicable game or account rules.

Displayed odds, prices and errors

Information displayed on the website may change before a wager is accepted. For example, odds, game information, available markets, stake options or other terms may be updated. Technical or human errors can occur. Where an error materially affects a wager, the operator may take reasonable corrective action in line with the applicable rules, which may include correcting the error, settling the wager at the correct price or voiding the affected wager.

You should not deliberately take advantage of an obvious mistake, system fault or incorrectly displayed information. Suspected errors should be reported through the available support channels. A wager will not be considered valid merely because a technical display appeared to accept it if the operator's records show that it was not successfully received or processed.

3. Game results and settlement

Wagers are settled using the result or outcome recorded by the relevant game system or other authorised source. Results may be based on the completion of a game, the official result of an event, or another settlement method stated in the applicable game rules. The result used for settlement may not be changed simply because a later source reports a different outcome, unless the applicable rules provide for a correction.

Each game or betting market may have its own rules covering eligible outcomes, timing, abandoned or interrupted events, postponed events, ties, cancellations, dead heats, technical problems and other unusual circumstances. You should review those rules before placing a wager. If no specific rule is displayed, the wager will be handled under the general account and betting terms, subject to applicable law.

A wager may be void where the relevant event or game cannot be completed, where the result cannot be reliably determined, where the wager was accepted because of a material error, or where the rules state that a particular circumstance results in a void wager. A void wager is not the same as a losing wager. The treatment of the original stake will depend on the applicable rules and the circumstances.

1. Check the specific rules before confirming a wager.
2. Keep your own record of the wager confirmation and relevant game details.
3. Review the settled result and account balance after play.
4. Raise any apparent settlement issue promptly through the available support process.
5. Provide the wager reference, date, game and other relevant information when making an enquiry.

Account records, wager confirmations, transaction histories and system logs may be used to investigate a dispute. In the event of a conflict between a visual display and the underlying transaction record, the operator may rely on its verified records, subject to the applicable complaint process and legal requirements.

4. Accounts, payments and withdrawals

You may be required to verify your identity, age, location, source of funds or payment method before using some account services, placing wagers or receiving a withdrawal. Verification helps protect players, prevent fraud and support compliance with applicable requirements. Until a requested check is completed, access to some features or transactions may be delayed, restricted or unavailable.

Deposits and withdrawals must normally be made using a payment method that belongs to you or that you are authorised to use. You must not use a payment instrument obtained unlawfully or provide false payment information. The operator may reject, reverse, delay or review a transaction where the payment details cannot be verified, a financial institution declines the transaction, the account is restricted, or the transaction raises security or compliance concerns.

Any available deposit, withdrawal, transaction or account limits may be displayed in your account or in the relevant terms. Limits can differ according to the payment method, account status, verification requirements and other operational factors. You should consider these conditions before depositing funds or placing a wager. The operator does not guarantee that a particular payment method will always be available.

You are responsible for checking your balance and transaction history. If you notice an unfamiliar transaction, an incorrect balance or a payment that you did not authorise, notify the operator as soon as possible using the available support channels. The account may be reviewed while the issue is investigated. Any adjustment will be made in accordance with the transaction records, applicable terms and relevant law.

Funds should not be deposited for the purpose of transferring money to another person. The operator may take appropriate action where account activity appears inconsistent with genuine recreational play or suggests misuse of the website, payment system or account.

5. Responsible play, compliance and complaints

Gambling should be treated as entertainment, not as a way to earn income or recover money. Set a budget before you play and only wager money that you can afford to lose. Do not chase losses, borrow money to gamble or continue playing when gambling is affecting your finances, relationships, work, study or wellbeing.

• Set personal deposit, spending or playing limits where those tools are available.
• Take regular breaks and avoid playing when tired, upset or under the influence of alcohol or other substances.
• Keep gambling separate from essential household expenses and financial commitments.
• Consider a temporary break or account closure if you are finding it difficult to control your play.
• Seek independent support if gambling is causing concern for you or someone close to you.

Allstars Casino may monitor account activity and may apply restrictions, verification measures or other safeguards where required by its policies, applicable law or responsible gambling obligations. A request for a limit, break, exclusion or account closure should be followed carefully. You must not attempt to avoid a restriction by opening another account or using another person's account.

If you believe a wager has been accepted incorrectly, settled incorrectly or affected by a technical issue, contact support through the website's available channels. Include enough information for the matter to be reviewed, such as your account details, wager reference, date, game and a clear description of the issue. A complaint may be assessed against the relevant game rules, transaction records, account terms and applicable requirements.

These betting rules may be updated from time to time to reflect changes to the website, games, payment processes, responsible gambling practices or applicable requirements. The current version published on the website applies to future activity from the time it is made available, unless a different effective date is stated. You should review the rules regularly and before placing a new wager.